Process preview
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Process description
Understand the process and see the customer request template
Process description
PrePass (Basic): weigh‑station bypass service that lets qualified carriers skip scales/inspection sites at highway speed, saving time, fuel and wear. Who needs PrePass or PrePass Plus? Fleets and owner‑operators that want to bypass weigh stations to save time, fuel and reduce downtime . Small trucking companies seeking fewer stops and lower operating/admin costs . Carriers that incur tolls across multiple states and want consolidated billing, discounted rates, toll reconciliation and dispute resolution (PrePass Plus) . Fleet and HR/safety managers who want better driver experience, analytics and GPS toll verification to catch billing errors . How do we order it? Fill out the document with required information (company, vehicle and bank info) Call Pre-Pass Support: Phone# 800-773-7277 📞Provide all the required information during the call 📦 Wait for device shipment device should be received within 5 business days (update the driver) Account Registration & Activation Receive confirmation email from PrePass Create the password using the provided link ❗️The link will expire in 72 hours. If the page expires, you will need to contact your administrator to request a new registration link. Save login credentials and related information in the company info file After receiving the device (transponders): Log in to the dashboard https://prepass.com/ → My PrePass After logging in, verify that all vehicles and transponders are correctly assigned to the account.
Customer request script
Required information: Name on Pre-Pass account: Company: Address: Phone: Email: Billing: MCRS - Motor Carrier Responsible for Safety DOT# DOT Company Name: IFTA License# Add truck Truck#: Make: Model: Year: VIN# Plate# Unladen: Title No.: Document Control No.: Title Body Type: TT (*TT – Truck Tractor) Title Date: Purchase Price: Factory Price: Odometer: Truck Color: